Privacy Policy and data Protection Policy

Privacy Policy and data Protection Policy

Last Updated: may 12th, 2023

Summary

Welcome to our Privacy Policy and Data Protection Policy. We are committed to protecting and respecting your privacy. This policy describes how we collect, use, share, and protect your personal information when you use our online services, in accordance with the Quebec act respecting the protection of personal information in the private sector (“the Law”).

Consent

Please carefully read this “Privacy Policy and Data Protection Policy” before communicating your personal information to us since in certain cases, your consent to the use or disclosure of your personal information derives from the fact that you agree to provide your personal information to us after having read the section "Purposes of Information Collection" below.

We do not intentionally collect personal information directly from minors under the age of 14. If such a situation becomes known to us, we will destroy this personal information immediately.

personal information

“Personal information” refers to personally identifiable information about an individual. This personal information may include, among other things, your name, email address, IP address, geographic location (if enabled), and information collected through cookies.

Methods of Personal Information Collection

We collect your personal information in two main ways:

  • Directly from you when you register for our online services or use contact forms or login options.
  • Automatically, for certain personal information, when you use our websites and applications.

Information Collected

For more information, please refer to the section " Purposes of Information Collection " below.

Name

1. Personalization of the user experience, 2. Communication, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 8. Surveys and feedback, 10. Social media, 11. Provision of third-party services, 13. Subscription management


Email address

1. Personalization of the user experience, 2. Communication, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 8. Surveys and feedback, 9. Marketing and advertising, 10. Social media, 11. Provision of third-party services, 12. Online security enhancement, 13. Subscription management

Phone Number

1. Personalization of the user experience, 2. Communication, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 9. Marketing and advertising, 11. Provision of third-party services

IP Address of Your Device

1. Personalization of the user experience, 3. Analysis and improvement, 6. Compliance with legal obligations, 7. Fraud and security prevention, 9. Marketing and advertising, 12. Online security improvement

Geographic Location (if enabled)

1. Personalization of the user experience, 3. Analysis and improvement, 6. Compliance with legal obligations, 7. Fraud and security prevention, 9. Marketing and advertising, 12. Online security improvement

Information collected from cookies

1. Personalization of the user experience, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 9. Marketing and advertising, 10. Social media

Any other information necessary to fulfill a request made on our site.

As applicable

Purposes of Information Collection

We use your personal information for the following purposes:

1.Personalization of the user experience: We use your personal information to

personalize your experience on our website. This may include recommending content or products based on your preferences and your interaction history with the site.

2.Communication: We use your contact details, such as your email address, to send you important notifications, account updates, order confirmations, and other communications related to our services.

3.Analysis and improvement: We collect personal information to analyze the use of our website and services, identify trends, resolve technical issues, improve usability, and make strategic decisions for the business.

4.User account management: We use your personal information to manage user accounts, including account creation, modification, or deletion, password management, and user identity verification.

5.Payment processing: If you make purchases on our website, we collect the necessary information to process payments, such as credit card details or other payment methods.

6.Compliance with legal obligations: We may be required to collect and retain certain personal information to comply with legal obligations, such as maintaining accounting records or verifying user age.

7.Fraud and security prevention: We use personal information to detect and prevent fraud, as well as to ensure the security of our website and users.

8.Surveys and feedback: We may solicit your feedback and opinions on our products or services and use your personal information to conduct surveys and polls. We may also use survey results to recontact you or conduct profile analyzes in advertisements.

9.Marketing and advertising: With your consent, we may use your personal information to send you marketing communications, promotions, and special offers via email or other communication channels.

10.Social media: If you choose to log in to our website or services using social media accounts, we may collect personal information from your social profile in accordance with your privacy settings.

11.Provision of third-party services: In some cases, we may use third parties to provide services on our website, which may require sharing certain personal information with these third parties to provide you with these services.

12.Online security enhancement: We may collect personal information to improve online security, including detecting and preventing fraudulent or malicious activities on our website.

13.Subscription management: If you subscribe to newsletters, blogs, or other content, we may use your personal information to send you such content via email or other communication means.

Disclosure of Personal Information in Aggregated Form

We may with your consent share depersonalized personal information with advertisers and third-party advertising networks to select and deliver the most relevant advertisements to you. You can refuse or withdraw your consent in this respect. Disclosure of Your Personal Information

We may share your personal information with the following parties:

Third-party service providers who provide services on our behalf, such as website hosting, personal information database management, payment processing, email messaging services, and other similar technical services. This disclosure will be performed in accordance with the Law.

Advertisers and third-party advertising networks that may collect personal information from cookies and other similar technologies on our websites and mobile applications to present targeted advertisements based on your interests and online behavior. Please note that these cookies and other similar technologies will be disabled by default. Please see more details in our section dedicated to the use of cookies.

Data transfer outside of Quebec

It is also possible that your personal information be communicated outside of Quebec. Please note that this communication of your personal information outside Quebec will be done in compliance with the requirements of the Act.

Protection of Your Personal Information

Your personal information is stored digitally on servers.

We implement technical and organizational security measures to protect your personal information against loss, disclosure, unauthorized access, and alteration. In addition, only authorized staff has access to personal information.

However, no method of Internet transmission or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information. If you believe that your interaction with us is no longer secure, please contact us immediately at info@babymonsterbling.com

Retention Period of Your Personal Information

We only retain your personal information for the period necessary for the purposes for which it was collected or as required by applicable legal requirements.

Your Rights Regarding Your Personal Information

Under applicable data protection laws, you have certain rights regarding your personal information. These rights may include:

The right to access: You have the right to obtain a copy of your personal information that we hold.

The right to rectification: You have the right to request correction or cancellation of any incorrect personal information or any personal information, the collection, disclosure or retention of which seems to you not authorized by the Law.

The right to withdraw your consent: You have the right to withdraw your consent at any time.

To exercise these rights or ask questions about how we process your personal information, you can contact us at the address provided in our privacy policy. We will respond to your request within the limits and conditions set by the Law.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our personal information collection and processing practices. We encourage you to periodically review this policy to stay informed about how we protect your personal information.

Thank you for your trust in our organization.

Use of Cookies

We use cookies and similar technologies to automatically collect information whenever you visit our websites. Cookies are small text files that reside on your device and sometimes contain personal information that can be read by the website when you return to it.

We use cookies for various purposes, including:

  • Enabling users to log in to their accounts.
  • Personalizing their experience on our websites.
  • Compiling statistical personal information to understand how our users navigate our websites, helping us improve our service.
  • Collecting personal information about the use of our mobile applications and websites.
  • Presenting targeted advertisements based on users' interests.
  • Managing cookie preferences and targeted advertising choices.
  • We may use session cookies (which expire when you close your browser) or persistent cookies (which remain on your device until they expire or you delete them).

Our website and applications use cookies which are necessary for their proper functioning and serve to improve your experience. These cookies are automatically enabled but you can change your browser settings to refuse cookies or to be notified when cookies are sent. If you disable cookies, some parts of our websites and mobile applications may not function properly. These cookies do not collect or store personal information about you.

Additionally, we use third-party cookies, such as Google Analytics, to collect aggregated and depersonalized personal information about visits to our websites and how our users interact with our services. These cookies will be disabled by default.

Our website and applications also use other cookies which can identify you, locate you or profile you and therefore collect personal information about you. It is up to you to enable, according to the indications on our website and applications, these cookies if you wish to continue browsing our website and applications because these kinds of cookies will be disabled by default, so as not to collect your personal information. In addition, you consent to the use of these cookies by continuing as such your connection in our website or applications.

Contact us

If you have any questions or concerns about this privacy policy or how we process your personal information, please contact us at the following address:

Name: Jessica Cousineau 

Email Address: info@babymonsterbling.com

Phone Number: (438)398-5135

 

Cookies Necessary for the Functioning of the Store

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

Reporting and Analytics

Name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.